Refund Policy

We want you to have a wonderful shopping experience with Mindful Closet. If you are not satisfied with your purchase, we're here to help. 📧 Email: info.mixosupply@gmail.com 🌐 Website: mindful-closet.com

RETURN POLICY

  1. We will accept returns in their original condition within 30 days of delivery, except for any products labeled on the site as non-returnable. If an item is returned beyond the 30-day period, we may need to ship it back to your default delivery address and request that you cover the shipping costs.
  2. All returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached.
  3. Items marked as flash and final sales are not returnable unless they are defective, don't match their description, or fail to perform as described.
  4. Original shipping charges, duties, and taxes are non-refundable. Return shipping charges are the responsibility of the customer.
  5. Please pack your return item(s), print out the return label, and attach it to your package. Please note that the return label is only valid for 21 days after approval by our Customer Care Team.

HOW TO RETURN YOUR PACKAGE

Return Tips:

  1. When starting a return, make sure the email address you use is the same as the one used to place your order — no spaces included. Your order number should contain 16 digits with no letters or spaces.
  2. Once you submit a return request, we will send you an email within 24 hours with details on where to send your return. If you don't see the email in your inbox, please check your junk or spam folder. Please ship your return only to the address provided in that email — not to the address on your original package, or your return will not be received.
  3. Non-returnable items are not eligible for returns or exchanges unless there is a quality issue.
  4. 3-piece sets cannot be refunded or exchanged individually.

QUESTIONS?

If you have any questions or concerns about our return policy, don't hesitate to reach out — we're always happy to help! 😊

📧 Email: info.mixosupply@gmail.com | Website: mindful-closet.com